Privacy Policy

1. The Scope

1.1 This policy describes the type of Personal Data the Company collects on natural individuals, and how it processes it, shares it with third parties, and secures it, among other things.

1.2 This Policy concerns information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly, or through a combination of additional information we hold or are able to access.

1.3 The Policy defines "processing" as any process involving the use or collection of Personal Data, including its management, structuring, and storage.

1.4 Our services are intended for use by general audiences and are not designed for anyone under the age of 18. We do not knowingly seek or gather information from any person younger than 18 years old, nor do we knowingly allow such persons to use our services. If we learn that we have collected information about a child, we will erase it as quickly as possible.

2. What Personal Data Do We Have on You

2.1 When you access our service and channels, or visit our website, we collect Personal Data. In certain instances, we may also request your Personal Data.

2.2 In other cases, we collect your Personal Data by analysing how you use our Services or service channels, or by receiving information about you from our third-party partners.

3. No Requirement to Disclose Personal Information

3.1 You are not obliged to provide Us with any personal Data. In certain circumstances, however, if you choose not to supply Us with any Personal Data, this could prevent Us from offering the Services or prevent you from accessing the website.

4. What Personal Data We Collect

4.2 The information collected is not private information and cannot be used to identify you.

4.3 Personal Data we receive from you: any personal data you choose to provide to Us when connecting with a third party's online trading platform through Us.

4.4 Personal information you provide directly to third-party platforms to facilitate trading: this includes your full name, address, phone number, and email address.

5. Legal Basis and Reasons for Processing of Personal Data

5.1 The company processes your Personal Data for the purposes described in this section, and in accordance with the legal basis applicable to it.

5.3 Contact us via email for more details regarding the processing necessary to safeguard our legitimate interests.

5.4 Below is a list of reasons and legal grounds on which we may use the information you provide us with:

6. Transfer of Personal Data to Third Party

6.1 The Company may also share Personal Data with third-party companies that provide services to us, such as hosting and storage providers, IP address information, and analysis of user experience.

6.2 You can also ask us to send your specific Personal Data to third-party trading platforms. In these instances, we will provide the Personal Data you have given us to those third-party trading platforms. The use of your Personal Data will then be subject to their privacy policies. Your Personal Data may be shared with multiple trading platforms.

6.3 The Company may share Personal Data with related entities or business partners. This provides the Company with the resources needed to enhance and improve the products and services it offers its customers.

6.4 Where necessary to safeguard the rights of third parties or assets, the Company may disclose Personal Data to regulatory, local, or other official authorities.

6.5 We may also share Personal Data about you with potential investors or buyers, or with lenders to the Company or any other company in the group, should such a transaction take place (including the transfer or sale of assets belonging to the Company or any other company within the group), or as part of any merger, restructuring, consolidation or bankruptcy involving the Company or any other business within the group.

7. Cookies and Services from Third Parties

7.1 Third-party services may be used, such as those providing advertisements on our website or carrying out analytics. These companies may also use cookies or other similar technologies.

7.2 Cookies are small text files placed on your device every time you visit or access the website. They are used to gather information about your preferences and browsing habits in order to improve the user experience, remember your preferences, and tailor the products and services you might enjoy. Cookies are also used for statistics and analytics purposes.

7.3 Certain cookies we use are session cookies. These are temporarily downloaded to your device and last for a short period before your browser is closed. Other cookies are persistent. Persistent cookies remain on your device for a period of time after you close your browser. They are used to help the Website identify you as a returning user and enable users to return to the website.

7.5 However, please be aware that if this happens, some or all of the Website's functions and features might not work as you expect.

Online Tracking Notice: This service does not currently support do-not-track signals.

8. Retention of Personal Data

8.1 The Company will retain your Personal Data for as long as necessary to fulfil the purpose of processing it, as described in this Policy, or for longer periods where permitted by applicable laws, regulations, policies, and orders.

8.2 We will share your information with third-party trading platforms for a period of 12 months. If you agree, we will continue to share your data for a further 12 months.

8.3 We regularly review the Personal Data we hold to ensure it's no longer needed.

9. International Transfers

9.1 Your personal information may be transferred to other countries (i.e. your personal data may be transmitted to a third country or to international organisations). The Company takes all necessary steps to safeguard the Personal Data you provide and to ensure that data subjects are able to assert their rights and access effective legal recourse.

9.3 The Company can provide details of the security measures it applies to protect your Personal Data when transferred to third-party countries or international organisations. To request this information, email: support@voyagekapitix.com

10. Security of Personal Data

10.1 We have implemented appropriate organisational and technical measures to protect Personal Data. This includes safeguards against accidental or unlawful destruction, loss or alteration of Personal Data.

10.2 We cannot guarantee or warrant that the security of your Personal Data will be maintained without error. Nor can we be held accountable for any intangible, incidental or consequential damages arising from the use or disclosure of Personal Data. This includes, but is not restricted to, Personal Data disclosed due to errors in transmission, unauthorised access by a third party, or any other cause beyond our control.

10.3 Where we are subject to legal or other obligations beyond our control, we may be required to disclose your Personal Data to third parties, such as public authorities. In such cases, we have no control over how these third parties safeguard your Personal Data.

10.4 No transmission of Personal Data over the internet can be guaranteed to be completely secure. The Company cannot ensure the security of Personal Data you transmit to Us via the internet.

11. Hyperlinks to Third Party Websites

11.1 The website may contain links to third-party sites and applications. These applications and websites are not under the Company's supervision, and we are not responsible for the gathering or processing of Personal Data by them. This Policy does not apply to actions taken through such sites or apps.

11.2 Before accessing or using any third-party websites or apps, we recommend that you read their privacy policies. We also suggest that you consider carefully before providing any Personal Data to them.

12. Modifications to This Policy

12.1 This Policy may be updated at any time. If we make changes, we will notify you by posting the updated Policy on our website.

12.2 In addition, when we make significant changes to this Policy, we will attempt to inform you using the methods we believe to be appropriate, and will publish an announcement on our website.

12.3 Unless explicitly stated otherwise, any amendments will take effect once the revised Policy has been published.

13. Your Rights

13.1 You are entitled to request that we verify the accuracy of the Personal Data being collected about you, correct any mistakes, and delete any Personal Data not required by Us. You may also restrict the scope of the types of processing applied to your personal information.

13.2 If you are a resident of the EEA, please refer to this page. You have access to these rights with respect to the information you provide in relation to your Personal Data. You may exercise these rights by writing to the email address below.

13.3 Access rights The Company is able to verify whether Personal Data relating to you is being processed. Where this is the case, you may access your Personal Data. The Company will supply an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. The data will be made available electronically if you request it. The right to access Personal Data must not conflict with the rights and freedoms of others. If a request would be detrimental to the rights and freedoms of another party, the Company may refuse to comply with the request or limit its ability to fulfil it.

13.4 Right to rectification The Company is entitled to rectify inaccurate Personal Data. You are entitled to request that any incomplete Personal Data concerning you be rectified, taking into account the purpose of processing.

13.5 Right to Erasure The following reasons are applicable: (a) Personal Data are no longer required for the purpose for which they were collected or processed; (b) You withdraw consent and there is no other legal basis for processing; (c) You object, on grounds relating to your particular situation, to the processing of Personal Data about yourself that is based on legitimate interests pursued by Us or by a third party; (e) Personal Data are unlawfully processed; or (f) Personal Data must be erased to comply with a legal obligation of the company. This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union law or Member State law; or (b) to establish, exercise or defend legal claims.

13.6 Processing restrictions If you are concerned about the accuracy of your Personal Data, you can ask the Company to restrict the processing of your Personal Data. If you request that Personal Data be restricted, it may only be kept if you give consent, or in order to establish, exercise or defend legal rights, or to protect the rights of another natural person, or for reasons of significant public interest within the European Union or a Member State.

13.7 Right to data portability If the processing is carried out by automated means and is based on consent or on a contract to which you are a party, you have the right to receive the Personal Data you have provided to the Company and to review it. You are also entitled to request that your Personal Data be transferred directly from the Company to another controller, where this is technically feasible. Exercising your right to data portability does not affect your right to erasure. The right to data portability does not infringe upon the rights or freedoms of others.

13.8 Right to challenge You may object at any time to any use of Personal Data concerning you that is based on legitimate interests pursued by the Company or a third party. This is not limited to profiling based solely on these legitimate interests. Where we are able to establish compelling legitimate grounds for the processing, we will continue to do so unless you can demonstrate that your rights, freedoms, or interests, or the exercise, establishment or defence of legal rights, take precedence. Regarding direct marketing, you have the right at any time to object to the processing of Personal Data concerning you.

13.9 Right to refuse consent You may withdraw your consent to Our processing of Personal Data about you at any time. This will not affect the legality and lawfulness of any processing carried out on the basis of your consent prior to its withdrawal. You are entitled to lodge a complaint with the authority that supervises you. You may lodge an appeal with a supervisory authority set up by a member state to safeguard the fundamental rights of individuals in relation to the processing of Personal Data within the European Union. The laws of the European Union and its Member States may limit your rights in relation to Personal Data concerning you, as detailed in this section 13.

13.10 We will provide you with the requested information, as per the rights set out in section 13 of this agreement, within one month of receiving your request. This time frame may be extended by up to two months where necessary, depending on the nature and number of requests. Within one month of receiving your request, we will notify you of any such extension and the reasons for it.

13.11 Provided it is not contrary to the provisions of section 13 of the law, the information you request under your rights pursuant to section 13 will be made available free of charge. If the request is unfounded or excessive, particularly where it is repetitive, we may charge a reasonable fee to cover the administrative costs of providing the information or taking the requested action. We may also decline to act on the request.

13.12 If we have doubts about the identity of the person who submitted your request, we may ask them to provide reasonable means of identifying themselves.